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![Warranty and normal life cycle of the battery?]()
Warranty and normal life cycle of the battery?
A: 5 years warranty, Battery life cycle is more than 6000 times under normal circumstances.If the battery is charge and discharged once a day, the life span for the battery is more than 15 years.
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![Tell me the standard of package?]()
Tell me the standard of package?
A: We use strong wooden case for protection.
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![Do you test all your goods before delivery?]()
Do you test all your goods before delivery?
A: Yes, all our products have been tested before delivery.
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![How should I store an unused lithium ion battery pack?]()
How should I store an unused lithium ion battery pack?
A: Unused battery packs should be stored in a dry, cool, and ventilated place, avoiding direct sunlight and high temperatures. The storage temperature of the battery pack should be within the recommended range to maintain its performance and safety.
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![Shipping and delivery?]()
Shipping and delivery?
A: Please inform us about the quantity and delivery address in order to calculate the exact shipping fee ;The delivery is usually within 15-30 days, but it can vary based on quantity and other conditions.
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![What could you purchase from us?]()
What could you purchase from us?
A: Residential energy storage battery, Residential stackable energy storage battery, residential wall-mounted energy storage battery,C&I utility scale energy storage system, C&I container energy storage system, brand inverter and so on.
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![Could you offer Form A or C/O ?]()
Could you offer Form A or C/O ?
A: No problem. We can prepare relative documents to origin affairs office or other office to apply for related certificates for free.
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![What about your production time?]()
What about your production time?
A: It usually takes about 15 to 20 days. If our batteries are in stock, they can be shipped immediately without waiting.
