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![Shipping and delivery?]()
Shipping and delivery?
A: Please inform us about the quantity and delivery address in order to calculate the exact shipping fee ;The delivery is usually within 15-30 days, but it can vary based on quantity and other conditions.
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![Compatible brands of the Inverter?]()
Compatible brands of the Inverter?
A: Most mainstream Inverters are compatible with our system.
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![Do you test all your goods before delivery?]()
Do you test all your goods before delivery?
A: Yes, all our products have been tested before delivery.
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![Warranty and normal life cycle of the battery?]()
Warranty and normal life cycle of the battery?
A: 5 years warranty, Battery life cycle is more than 6000 times under normal circumstances.If the battery is charge and discharged once a day, the life span for the battery is more than 15 years.
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![How do I correctly install the low voltage lithium battery?]()
How do I correctly install the low voltage lithium battery?
A: Ensure the installation location is dry, ventilated, and away from fire and heat sources. Follow the instructions in the product manual to securely fix the battery pack to the wall using the provided mounting brackets or brackets. Ensure the installation is firm to prevent shaking or loosening.
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![What about your production time?]()
What about your production time?
A: It usually takes about 15 to 20 days. If our batteries are in stock, they can be shipped immediately without waiting.
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![How should I store an unused lithium ion battery pack?]()
How should I store an unused lithium ion battery pack?
A: Unused battery packs should be stored in a dry, cool, and ventilated place, avoiding direct sunlight and high temperatures. The storage temperature of the battery pack should be within the recommended range to maintain its performance and safety.
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![What could you purchase from us?]()
What could you purchase from us?
A: Residential energy storage battery, Residential stackable energy storage battery, residential wall-mounted energy storage battery,C&I utility scale energy storage system, C&I container energy storage system, brand inverter and so on.
