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![Could you offer Form A or C/O ?]()
Could you offer Form A or C/O ?
A: No problem. We can prepare relative documents to origin affairs office or other office to apply for related certificates for free.
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![How should I store an unused lithium ion battery pack?]()
How should I store an unused lithium ion battery pack?
A: Unused battery packs should be stored in a dry, cool, and ventilated place, avoiding direct sunlight and high temperatures. The storage temperature of the battery pack should be within the recommended range to maintain its performance and safety.
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![Can you OEM and ODM Service?]()
Can you OEM and ODM Service?
A: Yes, we can provide free OEM Service, and ODM Service. We can design the packaging and logo according to your requirements.
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![Do you test all your goods before delivery?]()
Do you test all your goods before delivery?
A: Yes, all our products have been tested before delivery.
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![Tell me the standard of package?]()
Tell me the standard of package?
A: We use strong wooden case for protection.
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![How do I correctly install the low voltage lithium battery?]()
How do I correctly install the low voltage lithium battery?
A: Ensure the installation location is dry, ventilated, and away from fire and heat sources. Follow the instructions in the product manual to securely fix the battery pack to the wall using the provided mounting brackets or brackets. Ensure the installation is firm to prevent shaking or loosening.
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![What about your production time?]()
What about your production time?
A: It usually takes about 15 to 20 days. If our batteries are in stock, they can be shipped immediately without waiting.
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![Shipping and delivery?]()
Shipping and delivery?
A: Please inform us about the quantity and delivery address in order to calculate the exact shipping fee ;The delivery is usually within 15-30 days, but it can vary based on quantity and other conditions.
